HLTAID011

Provide First Aid Course

The standard workplace first aid certificate. Online theory before class, one practical session in person, then your Statement of Attainment.

3-hour practical

Theory online first

Refresh every 3 years

Certificate within 1 business day

3-hour practical

Theory online first

Refresh every 3 years

Certificate within 1 business day

What you'll learn

Practical skills, taught and assessed in line with current Australian Resuscitation Council guidelines:

DRSABCD action plan

DRSABCD action plan

CPR on adults, children and infants

Defibrillator (AED) use

Choking and airway obstruction

Severe bleeding and shock

Burns and wound care

Fractures, sprains and strains

Asthma and anaphylaxis

Seizures, stroke and diabetes

Bites, stings and poisoning

Recovery position and casualty care

Incident reporting and handover

Units of competency

Provide First Aid includes three nationally recognised units from the HLT Health Training Package:

HLTAID009Provide cardiopulmonary resuscitation
HLTAID010Provide basic emergency life support
HLTAID011Provide first aid

All three are issued together on your Statement of Attainment.

How it works

Do the theory online

Work through the module at your own pace before class. Most people take 2 to 4 hours.

One practical session

About 3 hours of hands-on training and assessment in a small group with a clinical educator.

Get your certificate

Pass with your theory complete and we email your Statement of Attainment within 1 business day.

How you're assessed

You're assessed hands-on in the practical session: you demonstrate each skill to your trainer, including 2 minutes of uninterrupted CPR on a manikin at floor level and use of a training defibrillator, and respond to simulated scenarios such as anaphylaxis, choking, bleeding and fractures.

The online theory covers the knowledge side and includes short quizzes you complete before class. Your trainer coaches you through every skill before it's assessed.

The CPR assessment is performed at floor level and is physically demanding. If that's difficult for you, tell us before you book and we'll talk through what adjustments are possible.

Who this course is for

Provide First Aid is the general workplace certificate, so the room is usually a mix: designated first aid officers, teachers, coaches and childcare staff, healthcare and allied health workers, disability and aged care support workers, hospitality, retail and construction crews, and parents who want to know what to do.

You don't need any first aid experience. We teach every skill from the beginning.

Booking for a workplace? Victoria's OHS Act 2004 requires employers to provide adequate welfare facilities, and WorkSafe Victoria's compliance code says that includes first aid kits and suitably trained first aid officers. The code also sets out how many your workplace should have.

Education and care roles may require HLTAID012 instead. Check with your regulator, or ask us.

Before you attend

Enrolment, your details and your USI are all handled in the student portal when you sign up, so there's no paperwork to bring on the day.

Finish the online theory before your practical session

Create a free USI at usi.gov.au if you do not have one

Wear clothes you can kneel and move in

Minimum age 14

Finish the online theory before your practical session
Create a free USI at usi.gov.au if you do not have one
Wear clothes you can kneel and move in
Minimum age 14

Frequently asked questions

How long does the course take?

2 to 4 hours of self-paced online theory, then one practical session of about 3 hours. Once both are complete, your certificate is emailed within 1 business day.

Is HLTAID011 the right course for my workplace?

For most workplaces, yes. WorkSafe Victoria's compliance code and Safe Work Australia's model code both name Provide First Aid as the minimum for workplace first aiders. If you're only refreshing CPR, take HLTAID009.

How long is my certificate valid?

Generally accepted for 3 years. The Australian Resuscitation Council recommends refreshing the CPR component every 12 months with the 2-hour HLTAID009. If you opt in, we'll remind you before your CPR and first aid renewals are due.

Can you train our whole team at our workplace?

Yes. For groups of 10 to 20 per session we bring the trainer, manikins, AED trainers and all assessment materials to you, anywhere in metropolitan Melbourne, and can also schedule evening and weekend sessions. Every group quote includes a free WorkSafe-compliant first aid risk assessment. Request a group quote.

Do you supply workplace first aid kits?

Yes. We supply WorkSafe-compliant base kits and customise add-ons to suit your site, such as adrenaline auto-injectors, asthma relief inhalers with spacers, AED supplies and signage, and burns modules. We quote kits alongside your training, so mention them when you enquire.

Do you run online or virtual first aid courses?

No. The assessment requires hands-on skills, so all training and assessment is face to face. Only the theory is completed online beforehand.

What if I don't pass?

If you don't meet a requirement on the day, we arrange another attempt with you. Trainers coach you through every skill before it's assessed, and you get feedback as you go.

Related training

Looking for something else?

HLTAID009 · ANNUAL REFRESHER

Provide Cardiopulmonary Resuscitation

The 2-hour practical CPR update recommended every 12 months.

View CPR course

30-SECOND CHECK

Not sure which course is right for you?

Answer two quick questions and we'll point you to the right course and explain why.

Take the quiz

Questions before you book?

Call us Monday to Friday, 9am to 5pm. We'll tell you which certificate your role calls for and what the day involves.

Call 1300 508 809 Email us